Using a key or card from a different supplier means you won t be able to take advantage of our great prices.
Pre pay electric key.
Electricity meters and emergency credit.
A prepayment meter is a type of gas or electricity meter that requires you to pre pay for your energy before you use it.
Activating your payment key or card before you buy credit on your new key you ll need to activate it.
Don t worry if you ve lost your card or key think it might be stolen or if it isn t working.
About four million uk homes have them and you top up prepayment meters via a key or card which you can buy credit for at newsagents post offices and garages or via an app or online.
If you move house it s best to destroy your old key or card and if you move into a new property and find old keys or cards just destroy them too.
This is done via a smartcard token or key that can be topped up at a shop or via a.
You can collect a new one from your nearest payzone.
Getting a new card or key for your meter.
You won t get regular bills from us but we will send you a yearly statement.
Access your key2prepaid card information today.
Contact our pay as you go live chat agents to get a new one.
A pay as you go meter also known as a prepayment or prepaid meter allows you to pay for your gas and electricity as you use it.
It helps you budget for your energy use by showing you how much you use every day.
Prepayment meters are electricity and gas meters that let you pay for your energy on a pay as you go basis.
Prepayment meters are a type of domestic energy meter that requires users to pay for energy before using it.
You ll know if you have a prepayment meter if you have to top up a.
When your electricity meter beeps it s a warning that you ve got less than 50p of credit left.
At this point we can give you 5 emergency credit.
To get your emergency credit just insert your key into the meter and it will transfer your 5 credit.
Enter the first 9 nine digits of your key2prepaid card number in order to access the cardholder website.
Please only use a paypoint payzone outlet or post office to charge your key or card.
Prepaid benefit debit cards from keybank.
Alternatively we can post you a new card or key within three working days.
We also won t be able to offer you the great tariffs and discounts available to prepayment electricity customers.